Food Allergy Training: Allergen Management (FAM303) | OTC

Food Allergen Management (FAM303)

Food safety with expert-led Food Allergy Training (FAM303). Learn to prevent cross-contamination, manage incidents, and comply with Australian standards.

80 Min.
No Prerequisites

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Food Allergen Management (FAM303)

Original price was: $ 199.Current price is: $ 149.

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Course Code: FAM303

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Course Details:

Total Duration:

80 Min.

Course Modules:

Skill Level:

Basic

Prerequisites:

Career Opportunities:

Restaurant or Café Manager

Catering Supervisor

Food Safety Officer

Kitchen Team Leader or Head Chef

Support Worker or Carer

Course Description:

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Food Allergen Management (FAM303)

Food Allergy Training (FAM303): Build Confidence in Safer Food Service

Ensure safer dining experiences with our comprehensive Food Allergy Training course (FAM303), designed for food handlers, chefs, and hospitality professionals. Gain critical skills to identify allergens, prevent cross-contamination, and respond effectively to incidents—all while meeting Australia’s strict food safety regulations.

Why Choose This Food Allergy Training?

Comply with Standards: Align with Food Standards Australia New Zealand (FSANZ) guidelines.
Practical Scenarios: Apply skills in real-world simulations, from kitchen hygiene to customer communication.
Self-Paced & Accessible: Study online, anytime, with lifetime access to resources.

Course Objectives

By completing this food allergy training, you’ll: ✔️ Recognise symptoms of allergies vs. intolerances and their triggers. ✔️ Prevent cross-contamination through proven hygiene protocols. ✔️ Respond confidently to incidents, including emergency communication. ✔️ Report and refine allergen policies for continuous improvement.

Who Needs This Training?

Food handlers in restaurants, cafés, catering, and aged care.
Managers aiming to reduce liability and build customer trust.
Frontline staff wanting to deliver accurate allergen advice.

Prerequisites

Basic English literacy.
Familiarity with food handling (helpful but not mandatory).

Course Format

4 Interactive Modules: Mix of videos, quizzes, and downloadable checklists.
Assessments: Scenario-based quizzes to test real-world decision-making.
Certification: Earn a digital credential valid Australia-wide.

Modules Overview

Understanding Allergies & Intolerances (Science, symptoms, and risk groups)
Managing Common Allergens (Focus on Australia’s top 10 allergens)
Cross-Contamination Prevention (Sanitisation, storage, and PPE best practices)
Incident Response & Policy Improvement (Reporting frameworks and compliance)

Certification

Upon passing, receive a Food Allergy Training Certificate (FAM303)—proof of your ability to safeguard customers and uphold industry standards.

Enroll Now

Join 5,000+ professionals who trust us for compliant, life-saving training. Explore our other courses

Useful Links & Resources:

Food allergies - Food Standards Australia New Zealand

Food allergy policy template (Residential care)

Buy course to unlock more resources.

Factsheets, PDFs, Keypoints and much more...

Course Modules:

Module 01

FAM303-M1-Understanding Food Allergies & Intolerances

Food Allergen Management Online – Grasping Key Concepts of Allergies & Intolerances

Welcome to Module 1 of Food Allergen Management Online: FAM303. Here, we explore the fundamentals of allergic reactions, distinguishing them from food intolerances, and learn how these conditions affect various age groups. From immune responses to enzymatic deficiencies, you’ll see why the stakes are high when it comes to allergens in food service.

Learning Objectives

Recognise the science behind allergic responses and intolerance mechanisms.
Identify typical symptoms of allergic reactions versus intolerances.
Explore how age and individual sensitivities influence severity.

Module 02

FAM303-M2-Handling Common Food Allergens and Incidents

Food Allergen Management Online – Managing Australia’s Top Allergens and Emergency Response

Module 2 delves into the prevalent allergens in Australia, outlining immediate response tactics for allergen-related emergencies. Learn how clear communication with customers, colleagues, and emergency services can mean the difference between a minor scare and a life-threatening situation. By the end, you’ll be prepared to handle incidents swiftly and confidently.

Learning Objectives

Identify the most common allergens in Australian food service settings.
Develop clear emergency protocols, including communication and first response steps.
Convey important allergen information effectively to customers, from ingredient lists to menu labelling.

Module 03

FAM303-M3-Preventing Allergen Cross-Contamination & Ensuring Personal Hygiene

Food Allergen Management Online – Minimising Risks Through Rigorous Practices

In Module 3, you’ll examine how to maintain allergen-free zones through correct sanitisation, equipment use, and personal hygiene protocols. From washing hands thoroughly to cleaning surfaces between tasks, these practical steps form the backbone of any effective allergen safety strategy. By integrating consistent hygiene routines, you’ll significantly reduce cross-contamination risks.

Learning Objectives

Implement best practices for cleaning and sanitising surfaces, tools, and utensils.
Distinguish between standard cleaning routines and specialised allergen precautions.
Emphasise the role of personal hygiene, from handwashing to protective clothing, in preventing allergen spread.

Module 04

FAM303-M4-Investigating, Reporting, and Improving Allergen Management

Food Allergen Management Online – Driving Continuous Improvement Through Incident Analysis

The final module covers the investigative and reporting processes that ensure ongoing improvement in allergen management practices. You’ll learn how to document incidents, pinpoint contributing factors, and revise policies in alignment with regulatory guidance. This proactive approach not only safeguards customers but also demonstrates a solid commitment to food safety excellence.

Learning Objectives

Conduct thorough investigations into allergen incidents, identifying root causes.
Document and report incidents following regulatory standards and workplace policies.
Integrate lessons learned into refined practices, maintaining a culture of safety and accountability.

Reviews:

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"The depth of knowledge I gained from the AI Training Course was impressive. Each module was packed with actionable insights and the latest industry practices. The instructors were responsive and truly experts in their fields. I particularly appreciated the interactive quizzes that helped reinforce my understanding of complex concepts."

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"Completing the courses at OTC felt like a major achievement. The final assessments were challenging but fair, and earning my certification was a proud moment. The instant digital certificate and the option for a printed version were great touches. It’s exciting to add such a credible certification to my resume."

"Verifying my OTC certificate with employers was straightforward thanks to the QR code feature. This added layer of verification really sets OTC apart from other online training options. It’s reassuring to know that my achievements are recognised and verifiable in such a professional manner."

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Food Allergy Training: Allergen Management (FAM303) | OTC

Food Allergen Management (FAM303)

Food Allergen Management (FAM303)

Course Code: FAM303

Course Details: